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At Gracious Heart Adult Family Home, our mission is to provide individualized, safe, and comfortable care with compassion and love. To understand and respond to the evolving needs and wishes of our residents, to be an innovative company who provides unique services, family satisfaction, and efficiency.


We believe that our residents deserve the best care and we pursue their complete satisfaction with all the services we provide while ensuring dignity, respect, and privacy. We pride ourselves in providing an exceptional adult family home through a dedicated and compassionate team who promote dignity, choice, and independence. 


Mindset, Beliefs, and Core Values.

Dignity, Respect, and Privacy are always top-of-mind. We take pride in offering exceptional care through a dedicated and compassionate team, as well as enhanced services to promote dignity, safety, choice, and independence.

About Gracious Heart

Meet Gracious Heart's Founder and Administrator, Mark Ngewa.

Born in Nairobi, Kenya, I have always been a hardworking, goal-oriented person. Early on in life, I helped my grandparents with their retail and transportation business, and eventually their health.

When I was just 10, my grandfather suffered a car accident that left him with a broken leg, arm, and facial lacerations. I cared for him for about 14 months until he fully recovered. I would manage his medication, wound care, transferring him to and from bed and helping him with mobility and other personal care tasks. I eventually also cared for my diabetic grandmother with high blood pressure and arthritis.

I continued caring for them until I immigrated to the United Stated at age 15. In the USA, I attended and graduated from Celebration High School in Florida. After high school I enrolled in Embry Riddle Aeronautical University to train as a commercial pilot. I also earned an associate's degree in Computer Networking from Valencia Community College.


At 21, I used the skills I gained running my grandfather's business to start a trucking company in Kissimmee, Florida, which is still in operation.


I was taught that success means attending a good school, working hard, and getting a good job. But I saw no personal meaning in working for someone else's success. So, I resigned from my retail management position and I began my personal journey to discover the meaning of my own definition of success.


My true passion is helping people in a personal and meaningful way, so I returned to my early roots of caring for the frail and vulnerable, and I started Gracious Heart Adult Family Home with my mother, Everlyn Ngewa.

I am determined, committed, and very passionate about helping senior citizens.   


"At Gracious Heart Adult Family Home, they are not just residents, they are FAMILY". 

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